IT management for SMEs in Twente
Digisens has been the IT partner for businesses in Twente since 1994. From Rijssen we manage networks, servers, workplaces and cloud environments — at a fixed hourly rate, with short lines and a ticket system in which you see everything.
Your complete IT from a single partner
From fully outsourced management to a single project. We take on the whole picture, so there is one party keeping the overview and carrying responsibility — including towards your internet and telephony suppliers.
Managed IT services
Monitoring, updates, helpdesk and security at a fixed hourly rate. In practice, we are your IT department.
Lees meerServer and network management
Servers, switches, firewalls and Wi-Fi that simply work. On site, hybrid or in a data centre.
Lees meerMicrosoft 365 management
Migration, Entra ID, Intune, MFA and a real backup of your 365 environment.
Lees meerCloud workspace
Work from the office, from home or from a building site in exactly the same environment.
Lees meerCybersecurity
Protection against ransomware and phishing with ESET Cloud Protect, MFA and patch management.
Lees meerBackup and disaster recovery
3-2-1 backup with ShadowProtect. And we actually test the restore.
Lees meerVoIP telephony
Business telephony that scales with you, including mobile subscriptions through Odido.
Lees meerWorkplaces and hardware
A-brand equipment delivered ready to use via Intune. With our own repair department.
Lees meerWeb development and hosting
Building, hosting and maintaining websites. All with the same party that handles your IT.
Lees meerThirty years of the same way of working
We are a small, flat organisation. That means you do not end up in a call centre but with someone who knows your environment, and that decisions are made quickly. Some of our clients in Rijssen have been with us since the nineties.
We earn our money from management, not from selling the most expensive hardware. If your equipment can last another two years, we will say so.
- Fixed hourly rate of €75 excl. VAT. No stacked surcharges and no call-out charges.
- A portal showing every hour we write. Everything visible, also afterwards.
- One number: +31 548 541219. Call or WhatsApp; both make all our phones ring, so you always reach a specialist instead of a queue.
- Reachable outside office hours for outages. Early mornings, evenings and weekends.
- We prefer to come to you. A lot can be done remotely, but we would rather be at your premises. We are nearby, you see who turns up, and we charge no call-out fee.
- One point of contact for everything. If something goes wrong at your internet or telephony provider, we call them.
- Honest advice. Even when it earns us less.
From first meeting to management in four steps
Getting acquainted
A free, no-obligation first conversation. We listen first and sell nothing.
Baseline assessment
We map what is in place, what is up to date and where the risks sit.
Clear quotation
A plan stating what is urgent and what can wait. You set the pace.
Management and overview
We take over. You follow everything in the ticket system and hours portal.
A local IT company makes a difference
Most of the work we do remotely. But a failed switch or a new network in a warehouse calls for someone on site. From our office at Kryptonstraat on the De Plaagslagen business park in Rijssen, we reach most of Twente within half an hour.
What clients ask us beforehand
Do you work on a contract or by the hour?
Both are possible. By default we charge a fixed rate of €75 excluding VAT per hour, with no call-out charges. If you prefer full predictability, we draw up a management contract with a fixed monthly fee.
We already have an IT provider. How does switching work?
We start by mapping what is in place and naming what is missing or poses a risk. Only then do we make a plan. You do not have to replace everything first, and you are not tied to anything.
Are you reachable outside office hours?
Yes. Our opening hours are weekdays from 08:30 to 17:30, but for outages we are also reachable early in the morning, in the evening and at weekends.
Does Microsoft back up our 365 environment?
No. Microsoft makes sure the service is available, not that your data can be recovered. If someone deletes a mailbox or ransomware encrypts your SharePoint, that is your problem. We therefore set up a separate backup for mail, OneDrive, SharePoint and Teams.
Do you work with English-speaking clients?
Yes. Several of our clients trade internationally and work with English-speaking staff. Our engineers speak English, and documentation and tickets can be handled in English.
Curious what we could do for you?
The first consult is free and without obligation. We map out your IT and tell you honestly what you do and do not need.